Coronavirus (COVID-19)

Keeping you updated

Is it business as usual at CRGW?

Updated 20.10.21 12:00

Advice from our professional bodies CLICK HERE

Does CRGW still remain open?


Staff at all of our clinics are considered key workers and as such the clinics will remain open during national lockdown and treatments will continue as normal. We are in constant contact with our regulator the HFEA in regards to any changes from a country wide perspective and will keep patients updated here should anything change nationally in regards to IVF clinics remaining open. Since the first lockdown we have implemented a lot of measures and strategies to make the clinics as safe as possible for patients and staff with regards to covid risks and as such all IVF clinics across the UK are well prepared to be able to continue treatments even if  further waves loom.

CRGW monitor the Coronavirus COVID-19 situation in the UK closely, in particular the advice issued by NHS Wales the government and the HFEA. Current advice and reaction to what remains an evolving situation can change so please use this page as a source of update which we will update should anything change for our patients.

Can we still attend for consultation / follow up / consenting?
Yes, we can still see you for all of these appointments at the time of update though we aim to do non-essential visits currently by videocall. 

As you will have heard many times that the best way to protect yourself from coronavirus is to regularly wash your hands with soap and water and hand sanitiser gel if available. You will see sanitiser gel around the clinic in mobile containers in addition to our usual wall mounted hand sanitisers units.

Coronavirus (COVID-19) presents with flu-like symptoms including a fever, a cough, or shortness of breath.

Please do not enter a CRGW clinic if:

  • you have any of the above symptoms
  • if you have recently returned from any of the high risk areas.
  • if you think you may have been exposed to someone who has or is at risk of catching corona virus.

When in doubt please contact the clinic for advice before attending.

Please check back to this page for updates.

What happens if I have already started treatment and coronavirus (COVID-19) impacts patient treatment?

Patient treatment could change due to intervention from the government, governing bodies or staff exposure to COVID-19.

In the event of this happening the continuation of patients currently in treatment would be assessed on a case by case basis. Unfortunately if treatments are suspended, we would be unable to refund the costs of any used medication or services provided upto the point of suspension. This would include any blood tests that are rendered out of date by the time of recommencement of treatment after the pandemic eases.

Cancelled treatments that you have paid for:

Cancelled by you: If you feel you have to cancel your treatment because of self isolation, your cycle will be free of charge when you re-book other than the cost of your medication and any out of date blood tests since you will have paid for the treatment prior to your isolation.

Cancelled by CRGW due to government / regulator intervention: If your treatment is cancelled by us due to government or regulator intervention stopping our services your cycle will be free of charge when you re-book other than the cost of your medication and any out of date blood tests since you will have paid for the treatment prior to the cancellation.

Cancelled by CRGW due to staffing : If your treatment is cancelled by us due to staff illness due to the Coronavirus preventing staff performing treatments your cycle will be free of charge when you re-book since you will have paid for the treatment prior to the cancellation and we will pay 50% of your medication cost.


I'm pregnant from treatment. What should I do?

The government has advised there is no added risk to pregnant women
Unlike ZIKA virus which we have had to monitor in recent years, there is no added risk of congenital abnormalities from COVID-19
The health and safety of our patients and staff is our number one priority. In order to maintain the highest levels of safety we are following government advice and in many areas exceeding their recommendations to maximise safety.

RCOG statement

The Royal College of Gynaecologists has published a full statement on coronavirus, here are the key points:

1. Pregnant women do not appear to be more susceptible to the consequences of infection with COVID-19 than the general population. Data are limited but special consideration should be given to pregnant women with concomitant medical illnesses who could be infected with COVID-19 until the evidence base provides clearer information. There are no reported deaths in pregnant women at the moment.

2. Only one case of possible vertical transmission (transmission from mother to baby antenatally or intrapartum) has been reported in the literature. Expert opinion is that the fetus is unlikely to be exposed during pregnancy. A case series published by Chen et al tested amniotic fluid, cord blood, neonatal throat swabs and breastmilk samples from COVID-19 infected mothers and all samples tested negative for the virus.2 Furthermore, in a different paper by Chen et al, three placentas of infected mothers were swabbed and tested negative for the virus. Transmission is therefore most likely to be as a neonate. There is currently no evidence concerning transmission through genital fluids.

3. There are currently no data suggesting an increased risk of miscarriage or early pregnancy loss in relation to COVID-19. Case reports from early pregnancy studies with SARS and MERS do not demonstrate a convincing relationship between infection and increased risk of miscarriage or second trimester loss. As there is no evidence of intrauterine fetal infection with COVID-19 it is therefore currently considered unlikely that there will be congenital effects of the virus on fetal development.

Recent travel

Countries you have visited

You will be asked about recent travel at your appointments.


What else are CRGW doing?

Our staff

We update our staff as we learn more as the situation changes or develops. We are encouraging staff to feel confident about self-isolating if necessary. All staff are fully aware that they must not come to work if they have a temperature or new continuous cough.

Assessment of patients

To protect our patients and staff, we are asking anyone with symptoms to return home and reschedule their appointment.


We have increased the number of hand sanitising sprays throughout the clinic. All staff have been advised to increase the frequency of their handwashing and everyone attending CRGW is asked to wash or sanitise their hands when they arrive.

General hygiene

You will need to wear a face covering / face mask to attend clinic. We also have tissues available on reception, please carry tissues with you and use them to catch all coughs and sneezes, then bin the tissue and wash your hands.

Further communication

We are following all government advice very closely and also guidance from our regulator, the HFEA and expert UK professional bodies like the British Fertility Society and the Royal College of Obstetrics and Gynaecology. These organisations have not recommended that patients should delay or cancel treatment.